STF 8300 and windows crashes

Dear team I am writing from Italy
My STF8300 cannot be find in maxim DL !
After this trial MAXIM DL is frozen and it is impossible to close. Also with windows activity manager i can not stop software. And this is not all, i cannot shut down PC that have no problem with any other software). I can only make an hard reset with power butto for several seconds
I try also with CCDOps with same result.
If i do not connect camera i can stop software regulary
In the windows device manager i can see SBIG USB device find.
I try to:

• Several times to delete drivers and the re install latest installed: no change
• I try to re install firmware but camera is not detected.
• Several times re-install Maxim DL. No change
• disconnect filter wheel
• change several USB cable and ports of PC (3 in total)
• use a USBC hub to USB port :No changes.

When i power the camera i hear usual sound of shutter and wheel homing, so i assume that camera is running.
i
PC is a DELL precision with Win10 pro , Icore 7 ,32 GB ram. i using for work every day without issue
Please help me to find a fast solution.

 

Hi Colin nice to here an answer.
When i say that I try to reinstall drivers with SBIG Driver I do with SBIG Driver Checker, last updade (see include image 203626.png).
If i try to update firmware also this it freezes permanently (IMG6030.jpg) up to computer hard reset.
as I say i try to update, remove, reinstall, always with the same result : is that i try to connect camera (STF8300) to MAXIM program are frozen and cannot be shut down.
in the resurce manager I can see camera with appropriate driver (see pictures ..205015.png & ..205059.png).
Also I include a screenshot of Windows activity manager after MAXIM start tryin to connect with camera (..205528.png & IMG_6029.JPG).
Please hel me to restore camera working.
for your information in 2019 camera was sent to Bill Lich for repair on the A/D converter.. (350$+shipping+customs..) and now camera is again fault!?!?
Thanks and sorry my english.
Ciao

 

hello I try in a virtual machine, camera is not found by CCDops, in this case I do not have a crash.
Usb shows detect SBIG camera, but nothing else. Frimware caoont be updated (becasue camera is not detected)
I try to find another Windows PC from a friends..
I am very disappointed about trouble.
Ciao