How to I get technical support
Last updated on:
17 Nov 2009
If you have a technical, sales, or general question, please create an account, and submit a support ticket on our "HelpDesk". We will attempt to respond to your questions within 2 business days.
Our HelpDesk is located at the following link:
We also recommend that you consider joining one or more of the user groups for our products. While we do try to monitor the user groups, and try to answer when we can contribute to the discussion, we cannot guarantee a response to messages posted in user groups. You can reach the user groups via the following links:
The MaxIm DL User Group is a forum for users to exchange information on image acquisition and processing with MaxIm DL software.
MaxIm DL Users Group
The ASCOM-Talk User Group is a forum for discussion of issues related to the ASCOM initiative.
ASCOM-Talk User Group
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